Robert Morrison

251 Wall Street  Ph:/Fax: 770-210-6483

Jonesboro, Ga 30236

Email: [email protected]
Skills:
  • Completed A+ Core exam, studying for Operating systems exam in pursuit of A+ certification. Completed Networking Essentials class, in process of obtaining MCSE.
  • Windows 3 .1, NT, 95/98 experience
  • Software and hardware installation/setup/configuration/troubleshooting
  • Mechanical aptitude
  • Production planning experience
  • 18 + years printing knowledge
  • Customer Support experience
  • Training and motivational abilities
Experience:
Current                        Office Expo                              Decatur, Ga

                     PC Tech/Support

Hardware and software installation and configuration
Operating system, peripherals and software troubleshooting
Customer support

1980-1998                Harland                                        Atlanta, Ga

1981-1998      Lead Press Operator

Ran Hiedelberg GTO sheet fed press
Trained new press employees in procedure and TQM
Responsible for general maintenance
Troubleshooting and resolution of mechanical errors
Work flow coordinator
Crosstrained in bindery
Served on Employee compensation planning committee
Facilitated group conferences

1980-1981    Linotype/Stamp Production

Responsible for Linotype and stamp production
Crosstrained in Press Operation

1978-1980                      Marriott In Flight                    Atlanta, Ga

                        Catering- Team Leader

Responsible for delivery to flights
Ensured customer satisfaction
Guaranteed timely resolution
Managed portable warehousing of all supplies
Education:
1998-1999       New Horizons Computer Learning Center                       Atlanta, Ga                                 Completed A+ Core, pursuing MCSE.

1977                  Forest Park Sr. High                                                               Forest Park, Ga

                               Graduated

1987                  Harland                                                                                        Atlanta, Ga

                               Completed Team Training and Motivational seminar series

Qualities:
Detail oriented
Ability to work well under pressure, deadlines and on multiple projects.
Self starter, proven time management skills
Problem resolution ability
Proficient in employee training and development
Proven leadership skills
Team motivational talents